SSH client was added to the chrooted shell environment but it does not work correctly

Symptoms

• The SSH client was added to the chrooted shell environment template using the steps from this article.
• The text files cannot be opened by the vim editor, with the error below:  

  E557: Cannot open termcap file

• Instead of the Backspace button, the symbols are removing with the Space button.
• In an attempt to read a file with less utility, after it is not possible to exit from the opened file.

Cause

This is a Plesk bug with ID #PPPM-12254, which is planned to be fixed in the next Plesk release versions.

Resolution

Until the bug will be fixed, apply the following workaround:

1. Log into the server via SSH.
2. Run the command below to add terminal capabilities to the chroot template:

   # ./update_chroot.sh –termcap

3. Using the command below, apply new template:

   • For the specific domain:

     # ./update_chroot.sh –apply example.com

     Note: replace example.com with the name of the required domain.

   •  For all domains:

     # ./update_chroot.sh –apply all