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Server IP instead of client’s is shown in Apache access log for website hosted on Plesk server due to disabled “remoteip” Apache module

 
apachecentoscloudlinuxdomainshosted

Symptoms

  • The domain’s access log in Domains > example.com > Logs > Apache access (the file is
    /var/www/vhosts/example.com/logs/access_log) contains server’s IP address instead of client’s.
  • rpaf Apache module is shown as enabled and the remoteip module is shown as disabled
    in Tools & Settings > Apache Web Server > Apache modules:

In the server console

  1. Connect to the server using SSH.
  2. Enable remoteip Apache module:# plesk sbin httpd_modules_ctl –enable remoteip
  3. Disable rpaf Apache module:# plesk sbin httpd_modules_ctl –disable rpaf
  4. Restart Apache:
    • In CentOS, RHEL, CloudLinux:# service httpd restart
    • In Debian and Ubuntu:# service apache2 restart
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