Plesk loading for several minutes after login when VirusTotal Website Check extension is installed

Symptoms

• Plesk loading for several minutes after login.

• There are about 1 thousand domains in Plesk.

• The VirusTotal Website Check extension is installed in Plesk > Extensions > My Extensions.

• Reports tab loads for several minutes in Plesk > Extensions > My extensions > Virus Total > Open.

  in php_error.log there are multiple records like: [101] => Modules_WebsiteVirusCheck_PleskDomain Object ( [id] => 101 [name] => example.com.com [ascii_name] => example.com [status] => 0 [available] => yes [dns_ip_address] => Array ( [0] => 203.0.113.2 ) [htype] => vrt_hst [webspace_id] => 101 [enabled] => 1 [virustotal_positives] => 0 [virustotal_bad_urls_and_samples] => 0 [no_scanning_results] => Scanning request is sent

Cause

This is a Plesk extension bug with ID #EXTPLESK-727 that is planned to be fixed in future extension updates.

Resolution

1. Log into Plesk.

2. Press the Hide button in the Home page on the promo widget of VirusTotal Website Check extension: