Symptoms
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Plesk loading for several minutes after login.
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There are about 1 thousand domains in Plesk.
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The VirusTotal Website Check extension is installed in Plesk > Extensions > My Extensions.
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Reports tab loads for several minutes in Plesk > Extensions > My extensions > Virus Total > Open.
in php_error.log there are multiple records like: [101] => Modules_WebsiteVirusCheck_PleskDomain Object ( [id] => 101 [name] => example.com.com [ascii_name] => example.com [status] => 0 [available] => yes [dns_ip_address] => Array ( [0] => 203.0.113.2 ) [htype] => vrt_hst [webspace_id] => 101 [enabled] => 1 [virustotal_positives] => 0 [virustotal_bad_urls_and_samples] => 0 [no_scanning_results] => Scanning request is sent
Cause
This is a Plesk extension bug with ID #EXTPLESK-727 that is planned to be fixed in future extension updates.
Resolution
- Press the Hide button in the Home page on the promo widget of VirusTotal Website Check extension: