Symptoms
-
Horde or RoundCube webmail displays a blank page;
-
There the following record in
/var/log/httpd/error_log
 file:mod_fcgid: stderr: PHP Warning: require_once(): open_basedir restriction in effect. File(/usr/share/psa-roundcube/program/include/iniset.php) is not within the allowed path(s): (xe2x80x9cxe2x80x9d/var/www/vhosts) in /usr/share/psa-roundcube/index.php on line 51
Cause
Wrong settings in
or
/etc/psa-webmail/horde/horde/php.ini
that do not allow webmail to run it’s scripts.Â
/etc/psa-webmail/roundcube/php.ini
Resolution
- Log in the server via SSH.
Note: if direct SSH access to the server is not possible, contact server administrator for further assistance.
- Remove or comment outÂ
in
open_basedir = on
or
/etc/psa-webmail/horde/horde/php.ini
file.
/etc/psa-webmail/roundcube/php.ini