Plesk Backup Manager shows backups from different subscriptions

Symptoms

• Going to Subscriptions > example.com > Backup Manager or Tools & settings > Backup Manager, shows backups created from different subscriptions.

• Trying opening such backup resutls in the message below:

  The backup of the type domain cannot be restored now. To restore it, log in as the backup owner and click this backup name in Backup Manager.

• Affected subscriptions and/or server backup have the same directory for backup files and configuration set in Subscriptions > example.com > Backup manager > FTP Storage Settings:

  

Cause

Backup Manager lists all backup files stored in FTP folder set in FTP Storage Settings. Backups of different subscriptions are mixed up in one directory.

Resolution

1. Login into Plesk;

2. Go to Subscriptions > example.com > Backup Manager > FTP Storage Settings and set a different Directory for backup files storage per each affected subscription: