Symptoms
-
Going to Subscriptions >
example.com
> Backup Manager or Tools & settings > Backup Manager, shows backups created from different subscriptions. -
Trying opening such backup resutls in the message below:
The backup of the type domain cannot be restored now. To restore it, log in as the backup owner and click this backup name in Backup Manager.
-
Affected subscriptions and/or server backup have the same directory for backup files and configuration set in Subscriptions >
example.com
> Backup manager > FTP Storage Settings:
Cause
Backup Manager lists all backup files stored in FTP folder set in FTP Storage Settings. Backups of different subscriptions are mixed up in one directory.
Resolution
-
Go to Subscriptions >
example.com
> Backup Manager > FTP Storage Settings and set a different Directory for backup files storage per each affected subscription: