Symptoms
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When creating a new subscription/domain in Plesk, the operation fails with the following error message:
PLESK_ERROR: Error: phpinimng failed: configuration test ‘/usr/sbin/php-fpm –test’ failed with code 78, and message: ERROR: [/etc/php-fpm.d/www.conf:1] value is NULL for a ZEND_INI_PARSER_ENTRY ERROR: Unable to include /etc/php-fpm.d/www.conf from /etc/php-fpm.conf at line 1 ERROR: failed to load configuration file ‘/etc/php-fpm.conf’ ERROR: FPM initialization failed
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In some cases, the following error message appears on the Home page in Plesk:
PLESK_ERROR: New configuration files for the Apache web server were not created due to the errors in configuration templates: Template processing failed: file = /usr/local/psa/admin/conf/templates/default/domainVhost.php, error = Template_Exception: No data. file: /usr/local/psa/admin/plib/Template/Processor.php line: 28 code: 0 Previous error: Template_Variable_Exception: No data. file: /usr/local/psa/admin/plib/Template/Variable/AbstractCachedData.php line: 67 code: 0. Detailed error descriptions were sent to you by email. Please resolve the issues and click here to generate broken configuration files once again or here to generate all configuration files.
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The following error message is shown when accessing some webpages:
comments starting with '#' are deprecated in unknown on line 1
Cause
This is a Plesk bug with ID PPPM-9483, which was fixed in Plesk Obsidian as PPP-38933.
Such behavior occurs after upgrading system PHP to 7.x version. PHP 7.x treats prefixes “#” and “;” differently.
Resolution
Workaround for Plesk Onyx
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Connect to the server via SSH.
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Modify the file
/etc/php-fpm.d/www.conf:2.1. Open the
www.conffile in a text editor. In this example, using the vi editor:# vi /etc/php-fpm.d/www.conf
2.2. Replace the hash symbols “
#” with semicolons “;“:; Default www-pool configuration has been disabled by Plesk Panel.
; Pool configuration was saved in '/etc/php-fpm.d/www.conf.saved_by_psa'.2.3. Save the changes and close the file.
