Symptoms
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Migration process at Tools & Settings > Migration and Transfer > 203.0.113.2 appears stuck on “Fetch configuration data from Plesk servers” step. The same can be seen on Logs tab.
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On the source server there is an active backup creation process at Tools & Settings > Backup Manager. This process consumes a lot of CPU usage.
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16836 root 39 19 117016 19932 9392 R 99.0 0.1 255:46.86 /opt/psa/admin/bin/pmm-ras –export-dump-as-file –session-path=/opt/psa/PMM/sessions/2020-08-13-041208.968 –volume-names=/On debug logs, it shows stuck on the following step:# less /usr/local/psa/var/modules/panel-migrator/sessions/XXXXXXXXXXXXXX/debug.log
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+|2020-08-13_04:12:08,101|D|MT|core.runners.base||source|Execute command on the source server ‘source’ (54.38.138.54): /opt/psa/bin/pleskbackup –domains-name –configuration –output-file /root/plesk_migrator/plesk_migrator-fdfdxz3e1g1grx9gpgbw4mupf3djhdtk/backup.tar -vvvvv –polling-interval 5 –from-file /root/plesk_migrator/plesk_migrator-fdfdxz3e1g1grx9gpgbw4mupf3djhdtk/filter.list
Cause
Server capacity, as the current backup process on the source server, consumes a lot of CPU.
Resolution
The migration of subscriptions and domains will continue normally as soon as the backup process finishes on the source server.
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