Migration of a subscription fails: Neither Client no Admin email are specified

Symptoms

• Migration of the subscription fails with the following error:

  PLESK_ERROR: An error occurred during domain creation: Unable to load object of type PhDomain with id=175: Unable to update domain data: Neither Client no Admin email are specified

• On source server there are customers with empty email address:

  # plesk db “select pname,login,email from clients where email=”G”
  *************************** 1. row ***************************
  pname: jdoe
  login: jdoe
  email:

Cause

On the source server, the customer’s email is empty, as a result, the customer on the destination one also created with an empty one and migration fails.

Resolution

1. Log into Plesk on the source server

2. Go to Customers > John Doe

3. Click Edit contact info on the right pane

4. Set the necessary email address and click the OK button

   Note: It can be done via CLI as well:

   # plesk bin client -u jdoe -email [email protected]

5. Remove the customer from the target server

6. Restart the migration