Migration in Plesk failed: Configuration error: Invalid remote IP address ‘0.0.0.0’

Symptoms

• Migration in Plesk failed:

  PLESK_ERROR: Failed to perform an action on client ‘john.doe’: Failed to set External ID for customer ‘john.doe’, see debug log for details Exception message: HTTP request to ‘https://127.0.0.1:8443/cligate.php’ failed with 403 code.

  PLESK_ERROR: Configuration error: Invalid remote IP address ‘0.0.0.0’

Cause

Plesk bug with ID PPPM-12569 which will be fixed in future updates.

Resolution

1. Log in to Plesk

2. Install Panel.ini editor extension

3. Go to Extensions > My extensions > Panel.ini editor > Edit and add the following value:

   [panel]
   realIpFrom = ""

   Warning: Remove this parameter when migration is finished