Symptoms
- The Log in button in WordPress Toolkit > example.com is not working - a new tab is opened in the browser with the following message and nothing else happens:
Retrieving WordPress admin credentials, please wait
- The following errors are shown in Plesk after switching back to the previous tab:
PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 20480 bytes) in /var/www/vhosts/example.com/httpdocs/wp-content/plugins/js_composer/include/params/iconpicker/iconpicker.php
Cause
The domain's PHP memory limit is insufficient
Resolution
2. Navigate to Domains > example.com > PHP Settings and increase the memory_limit value (e.g. from 128M to 256M)
with