Knowledge Base

[FIXED BUG] mod_rewrite stopped working. All pages on WordPress sites show 404

Symptoms

Simple redirect to index.php does not work inside /var/www/vhosts/example.com/httpdocs/folder/.htaccess:
```
RewriteEngine On
 RewriteCond %{REQUEST_FILENAME} !-f
 RewriteRule ^(.*)$ index.php [QSA,L]
```
http://example.com/folder shows
```
404 Not Found
```

Domain log shows the following error:

[core:error] [pid 6919:tid 139826242234112] [client *****:50002] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace., referer: https://example.com/wp-admin/

The following error may appear while trying to repair the affected domain:

DEBUG [panel] Template_Exception:
 AH00526: Syntax error on line 158 of
 /etc/apache2/plesk.conf.d/vhosts/example.com.conf:
 Regex could not be compiled

Cause

Plesk bug with ID #EXTWPTOOLK-5009. The fix has been issued in WordPress Toolkit 4.8.2 version.

Resolution:

Update WordPress Toolkit to version 4.8.2 to fix the issue:

Home > Extensions > Updates > Check now.
Select WordPress Toolkit and click Update
Previously disabled security measures can be now enabled back. Home > WordPress Toolkit > Installation Tab > Security > Select All instances > Secure> check options “Enable hotlink protection”, “Block authors scan” and “Enable bot protection” and click “Secure”.