Failed to Upgrade Plesk: php is needed by psa-php5-configurator-1.7.0-cos7.build1708180212.17.x86_64

Symptoms

• Plesk upgrade fails with the following error message in /var/log/plesk/install/autoinstaller3.log :

  Fatal error during packages installation: [u'ERROR with transaction check vs depsolve:', 'php-imap is needed by psa-php5-configurator-1.7.0-cos7.build1708180212.17.x86_64', 'php-mbstring is needed by psa-php5-configurator-1.7.0-cos7.build1708180212.17.x86_64', 'php-mysql is needed by psa-php5-configurator-1.7.0-cos7.build1708180212.17.x86_64']

• PHP is being used from IUS Repository:

  # rpm -qf /usr/bin/php
  php70u-cli-7.0.30-1.ius.centos7.x86_64

Cause

Upgrading Plesk using IUS Repository is not supported.

Resolution

1. Connect to the server via SSH

2. Find all packages related to IUS:

   # rpm -qa | grep -i ius
   php71u-mbstring-7.1.26-1.ius.centos7.x86_64
   ius-release-1.0-15.ius.centos7.noarch
   yum-plugin-replace-0.2.7-1.ius.centos7.noarch
   php71u-pdo-7.1.26-1.ius.centos7.x86_64
   php71u-gd-7.1.26-1.ius.centos7.x86_64
   php71u-xml-7.1.26-1.ius.centos7.x86_64
   php71u-json-7.1.26-1.ius.centos7.x86_64
   php71u-imap-7.1.26-1.ius.centos7.x86_64
   php71u-cli-7.1.26-1.ius.centos7.x86_64
   php71u-gmp-7.1.26-1.ius.centos7.x86_64
   php71u-mysqlnd-7.1.26-1.ius.centos7.x86_64
   php71u-process-7.1.26-1.ius.centos7.x86_64
   php71u-fpm-7.1.26-1.ius.centos7.x86_64

3. Remove IUS release:

   # yum remove ius-release

4. Remove PHP packages found on step 2 using rpm -e --nodeps command as follows:

   # rpm -e –nodeps php71u-mbstring-7.1.26-1.ius.centos7.x86_64 php71u-pdo-7.1.26-1.ius.centos7.x86_64 php71u-gd-7.1.26-1.ius.centos7.x86_64 php71u-xml-7.1.26-1.ius.centos7.x86_64 php71u-json-7.1.26-1.ius.centos7.x86_64 php71u-imap-7.1.26-1.ius.centos7.x86_64 php71u-cli-7.1.26-1.ius.centos7.x86_64 php71u-gmp-7.1.26-1.ius.centos7.x86_64 php71u-mysqlnd-7.1.26-1.ius.centos7.x86_64 php71u-process-7.1.26-1.ius.centos7.x86_64 php71u-fpm-7.1.26-1.ius.centos7.x86_64

5. Remove psa-php5-configurator package:

   # rpm -e –nodeps psa-php5-configurator

6. Upgrade Plesk.