DrWeb notifications are received: The antivirus software failure

Symptoms

• Multiple “The antivirus software failure” emails from “DrWeb-DAEMON” are sent:

  --- Antivirus report ---
   Detailed report: 
   The filter fails to pass object to the DrWEB daemon 
   
   --- Antivirus report --- 
   
   The original message was stored in archive record named: 
   file was not created

• Also, the following error can be found:

  Dear administrator, Your virus bases are not up to date. Please run updating script manually or use cron for this purpose.
   Interface binding error (/var/drweb/run/.daemon - Addr....

Cause

DrWeb virus bases are outdated.

Resolution

1. Connect to the server using SSH

2. Make sure that content of the /etc/cron.daily/drweb-update cron task is correct.

   For Plesk Onyx and 12.5:

   #!/bin/sh
    update_scr="/opt/drweb/update.pl" 
    outfile=`mktemp /tmp/drweb-update.XXXXXX` 
    [ -x "${update_scr}" ] || exit 0 
    trap 'rm -f $outfile;' TERM INT EXIT 
    "${update_scr}" >$outfile 2>&1 
    rc=$? 
    [ $rc -eq 0 ] || cat $outfile 
    exit $rc

   For Plesk 12.0:

   #!/bin/sh
    update_scr="/opt/drweb/update.pl" 
    [ ! -x "${update_scr}" ] || "${update_scr}"

3. Execute /etc/cron.daily/drweb-update cron task manually:

   # bash /etc/cron.daily/drweb-update

4. If it did not help, try to execute /opt/drweb/update.pl DrWeb update script manually.

   # perl /opt/drweb/update.pl