Symptoms
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The domain is missing at the Plesk > Domains page.
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Domain resolves to the correct server.
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The website’s files are present on the server.
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Domain has just been migrated.
Cause
There are several possible causes:
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Browser cache.
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Database inconsistency.
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The domain was created outside of Plesk (if the domain was not migrated to the server via Plesk Migrator).
Resolution
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Clear the browser cache or open a new browser window in the private mode.
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Log into Plesk on the destination server.
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Go to Plesk > Domains and check if the website present at this page.
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If the issue still persists, source server is up and the migration session, e.g. 203.0.113.2, is still present at the Plesk > Tools & Settings > Migration & Transfer Manager page:
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Go to Plesk > Subscriptions > example.com and remove the affected subscription which contains non-working domain.
Note: change the “example.com” subscription in the path above to the correct one.
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Go to Plesk > Tools & Settings > Migration & Transfer Manager > 203.0.113.2
Note: change the “203.0.113.2” source server IP address in the path above to the correct one.
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Press the Reload source data button.
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Migrate the affected subscription one more time.
If the issue still persists and the source server is down:
For Linux
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Connect to the server via SSH.
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Create a backup of all website content:
Note: change the “example.com” website in the command below to the correct one.
# cp -pR /var/www/vhosts/example.com/ /root/
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Come back to Plesk and manually create a domain with the same name via Plesk > Domains > Add Domain.
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Come back to SSH console and remove all files and folders from the domain home folder:
Note: change the “example.com” website in the command below to the correct one.
# rm -rf /var/www/vhosts/example.com/*
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Restore files and folders from the backup:
Note: change the “example.com” website in the command below to the correct one.
# yes | cp -r /root/example.com /var/www/vhosts/
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Check and repair website permissions:
Note: change the “example.com” website in the command below to the correct one.
# plesk repair fs example.com
For Windows
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Connect to the server via <a href="https://support.plesk.com…
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