Cannot update to Plesk Obsidian 18.0.29 on Plesk for Windows: Error occured while performing sub-action ‘UpgradeZip’

Symptoms

Update to Plesk Obsidian 18.0.29 finished with an error:

PLESK_ERROR: Upgrading Horde webmail…
Error occured while performing sub-action ‘UpgradeZip’: Operation did not complete successfully because the file contains a virus or potentially unwanted software. (Error code 225) at copy file C:Windowssystem32configsystemprofileAppDataLocalPleskAutoinstallerwebmail4362pearpearHordeTestvendorphpunitphpunitsrcUtilPHPeval-stdin.php to C:Program Files (x86)PleskWebmailhordepearpearHordeTestvendorphpunitphpunitsrcUtilPHPeval-stdin.php

Cause

Resolution

Workaround

Until fix is available apply the following workaround:

1. Connect server via RDP;

2. Add Plesk folders %plesk_dir% and the folder from the error, for example, C:Windowssystem32configsystemprofileAppDataLocalPleskAutoinstaller to the exceptions of Microsoft Security Essentials;

   How to exclude a file/folder from Microsoft Security Essentials scan:

   1. Open Microsoft Security Essentials in client.
   2. Select the Settings tab.
   3. From the left panel, select Excluded files and locations.
   4. Click Browse to add exclusion.
   5. Click Add.
   6. Click Save changes.

   Note: The instruction with screenshots is available in this Microsoft article.

3. Login into Plesk;

4. Re-install Horde manually in Plesk > Tools & Settings > Updates > Add/Remove component;