Cannot update plesk when DUMP_D is pointed to NFS4 share

Symptoms

• Plesk cannot be updated with the following error:

  ***** problem report *****
   ERROR while trying to backup MySQL database 
  Bootstrapper has finished action (exec time: 1 sec.): parent_name='PLESK_17_8_11', sequence='prep', stage='rollback', sequence_order='1', operation='install', exec_cmd='rm -f /tmp/pp-bootstrapper-mode.flag; rm -f /var/lock/parallels-panel-maintenance-mode.flag; rm -f /var/lock/parallels-panel-upgrade-failure.flag; /etc/init.d/psa restart; :'', m_arch='', output: ~empty

• DUMP_D parameter is pointing to NFS share:

  # grep DUMP_D /etc/psa/psa.conf
  DUMP_D /mnt/share

• NFS share has nfs4 fylesystem

  # mount | grep /mnt/share
  203.0.113.2:/mnt/pool01/bk-plesk-chili/psaadm on /mnt/bk-chili type nfs4 (rw,relatime,vers=4.1,rsize=131072,wsize=131072,namlen=255,soft,proto=tcp,timeo=600,retrans=2,sec=sys,clientaddr=203.0.113.2,local_lock=none,addr=203.0.113.2)

Cause

Resolution

Workaround

If update is not possible for some reason you may try the following