Cannot install QMail: dpkg: error processing package postfix-pcre

Symptoms

• Cannot switch from Postfix to QMail with the following error:

  PLESK_INFO: E: Unmet dependencies. Try ‘apt-get -f install’ with no packages (or specify a solution). —X— `apt-get` output ———————
  Reading package lists…
  Building dependency tree…
  Reading state information…
  You might want to run ‘apt-get -f install’ to correct these:
  The following packages have unmet dependencies:
  plesk-mail-pc-driver : Conflicts: psa-mail-driver
  Conflicts: psa-qmail but 3:1.03-debian8.0.build1700161026.19 is to be installed
  plesk-mail-qc-driver : Depends: psa-qmail-rblsmtpd but it is not going to be installed
  Conflicts: postfix but 2.11.3-1+deb8u2 is to be installed
  Conflicts: psa-mail-driver
  postfix : Conflicts: mail-transport-agent
  psa-qmail : Conflicts: mail-transport-agent
  ———————- `apt-get` output —X—

• Execution of
apt-get -f install
fails with the error:

  PLESK_INFO: Removing postfix-pcre (2.11.3-1+deb8u2) …
  /var/lib/dpkg/info/postfix-pcre.prerm: 18: .: Can’t open /usr/share/postfix/postinst.functions
  dpkg: error processing package postfix-pcre (–remove):
  subprocess installed pre-removal script returned error exit status 2
  /var/lib/dpkg/info/postfix-pcre.postinst: 25: .: Can’t open /usr/share/postfix/postinst.functions
  dpkg: error while cleaning up:
  subprocess installed post-installation script returned error exit status 2
  Errors were encountered while processing:
  postfix-pcre
  E: Sub-process /usr/bin/dpkg returned an error code (1)

• SpamAssasin component is present in the server:

  # plesk installer –select-release-current –show-components | grep spam
  …
  Detecting installed product components.
  spamassassin [up2date] – SpamAssassin

Cause

This behavior is caused by a bug in the product with ID #PPPM-10498 which will be fixed in future Plesk updates

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Resolution