Symptoms
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When opening a PrestaShop website in a web-browser, it fails to load with:
PLESK_INFO: ERR_TOO_MANY_REDIRECTS
PLESK_INFO: The page isn’t redirecting properly
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The Permanent SEO-safe 301 redirect from HTTP to HTTPS option is enabled at Domains > example.com > Hosting Settings.
Cause
By default, SSL encryption is disabled in PrestaShop settings.
Resolution
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Log in to PrestaShop as an Administrator at Domains > example.com > Prestashop > Backoffice Page.
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In PrestaShop Backoffice, click Shop Parameters (under Configure) > General.
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Click “Yes” next to Enable SSL and click Save to apply the changes.
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Then click “Yes” next to Enable SSL on all pages and click Save to apply the changes.
Click on the picture to enlarge. -
Refresh the page on your PrestaShop website.