A Plesk Website shows error: The call to Server.CreateObject failed while checking permissions. Access is denied to this object

Symptoms

• While running some particular asp script on the web page, for example:

  http://example.com/db/md5_testing.asp` below error occurs: 5875fe071df7d23af1d87cd6355b7e56
  Server object error 'ASP 0178 : 80070005'
  Server.CreateObject Access Error
  /db/md5_testing.asp, line 13
  The call to Server.CreateObject failed while checking permissions. Access is denied to this object.

• 3rdparty modules/components are used by asp application.

Cause

User from the website’s application does not have permissions on the website’s folder where the ASP is called.

Resolution

1. Connect to the server via RDP.

2. Go to Server Manager > Tools > IIS Manager > hostname > Application Pools > example.com > Advanced Settings; refer to the user account in the Identity field:

   

3. Ensure that all 3rdparty modules/components used by the ASP script are accessible by Right-click on the folder containing the script > Properties > Permissions tab.

   For example – if AspUpload software is used, make sure that Application pool user does not have denied permissions for C:Program Files (x86)Persits SoftwareAspUpload.