Internship Technical Support Engineer (m/f/d)

Internship Technical Support Engineer (m/f/d)

Plesk is one of the most widely used control panels and software platforms for simplifying the lives of developers and Web Professionals.

The Plesk software platform operates on more than 380,000 servers globally, supporting the operations of more than 11 million websites and 19 million email boxes for customers in 230 countries with 50% of the world’s top 100 hosting service providers partnering with Plesk today.

Our global team is made up of 250+ tech-loving professionals with offices around the globe. You will join a dynamic and fast-paced environment and work with cross-functional teams to design, build and roll-out products that deliver the company’s vision and strategy.

Start your career you love at Plesk and contribute to our continued success.

WE OFFER AN EXCITING ROLE WITH DIVERSE RESPONSIBILITIES

As an intern in technical support for Windows/Linux you will work at Plesk with the latest server technologies

• You support our clients around the world to use Plesk most effectively
• You answer customer requests, investigate the reported issue, provide causes and resolutions, fix errors or help customers to solve them
• You expand our Knowledge Content Standard by writing articles about common problems and how to solve them
• You work with Plesk experts inside and outside the company to make Plesk even better
  During your internship, your expertise of Plesk and related technologies will continue to improve

 YOU CAN EXPECT A UNIQUE WORKING ENVIRONMENT

• Expect interesting and challenging tasks in a dynamic and successful company
• Full integration from day one
• Intensive training and support by the Technical Support Team
• Close cooperation with international Plesk experts
• Work with a cool team and enjoy an open-door policy on all levels
• Develop new ideas and initiatives and implement them together with us
• Work in a global, entrepreneurial work environment with strong team spirit
• Start the day with fresh fruit, enjoy the great view over Cologne or join us for a joint evening event
• Meet your future team lead: see his interview here.

WE NEED YOUR SKILLS AND EXPERTISE

• You are interested in the product Plesk and the hosting industry
• You have time for min. 6 month for a fulltime internship, takeover possible
• You have practical experience in system administration of Linux and Windows servers, as a DevOps or in a similar profession
• You have expert background in Web Server, Mail, FTP, DNS, SQL, network under Windows and Linux
• You are a structured and precise person with a high level of (self-) motivation and hands-on mentality
• You are open-minded and communicative, enjoy working in international teams and have a passion for what you do
• You speak German and English fluently, another language is an advantage

HAVE WE CAUGHT YOUR INTEREST?

Please send us your complete application including your CV, motivation, references, possible starting date and salary expectation via our form below.

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